Safe in Your Second Home

Hygiene-Standards in Serviced Apartments.


During the Corona pandemic, Apartmentservice developed the "Safe in Your Second Home" hygiene initiative.
A large number of serviced apartment operators joined this campaign and implemented the hygiene measures.

Due to their special features, serviced apartments are more than ever the safe live-at-home and home office solution for numerous business travellers - especially for longer stays and due to their standard-included kitchenettes, separate living and sleeping areas, mostly contactless access and nearby utilities. Added to this are the significantly lower long-stay rates than in the classic hotel industry.

The serviced apartment segment as a safe haven.


Apartmentservice has defined the following hygiene standards as a minimum requirement,
so that you as a guest can feel safe at all times.

All properties that meet these standards are marked accordingly with a heart in their portal entry.

Possibility of cash-free and contactless payment. 

Dispensers with disinfectants suitable for viruses are available for guests in all public areas.

Regular cleaning and disinfection of public areas with the appropriate cleaning agents according to tested hygiene regulations.

Increased hygiene measures when cleaning the guest rooms after each stay, regardless of the length of stay.

Regular intensive cleaning of contact surfaces such as key cards, door handles, lift buttons, light switches etc.

Breakfast alternative to the buffet according to the valid regulations (only valid for properties with breakfast offer).

If required by law all employees wear a mouth and nose protection and have been sufficiently trained.

Access restriction and distance control in all areas of the property including checking of compliance by the staff if required by law. 


In addition, there are a number of other hygiene measures which, if present, are noted in the respective portal entry. These are marked with a heart+.


If you are a serviced apartment operator and would like to participate in this initiative and need more information as well as logos etc., please contact us.

Portrait von Robert Lorenz Pedersen

Your personal contact

Robert Lorenz-Pedersen
Reservations Manager

Telephone: +49 (0)30 96 06 09 49-13