Our certification
Minimum standards for all certified serviced apartments:
- separate living and sleeping area (at least a sitting area in addition to the bed)
- kitchen with cooking facilities, refrigerator and cooking utensils (tableware, cutlery)
- towels and bedding in a hotel-like standard
- washing machine in the house
- AA = Economy
For a little priceAA = Economy
certified apartments for basic demands: The house has a functional furnishing with a basic comfort. The equipment is in good conditions and of a sufficient quality. Functionality is more important than living comfort, the services offered are reduced to a minimum.
“Economy” – 50 % of criteria met
- AAA = Value
No frillsAAA = Value
No frills – certified apartments for standard demands: The house’s overall furnishing and equipment promised good comfort. Optically, the house is appealing. Nonetheless, particular importance is attached more to the functionality than to the decoration and comfort.
“Value” – 65 % of criteria met
- AAAA = Superior
With superior extrasAAAA = Superior
With superior extras – certified apartments for upscale demands: The house’s visual appearance is very pleasant and in good conditions. The apartments are furnished very comfortably. Special attention is devoted to the decoration and cosiness of the house.
“Superior” – 80 % of criteria met
- AAAAA = Excellent
The connoisseur’s treatAAAAA = Excellent
The connoisseur’s treat – certified apartments for highest demands: The house’s furnishing is of a high-quality and promises high to exclusive comfort. The materials, forms as well as technical comfort are well matched. Location and infrastructure of the house meet highest standards. The service is extensive and hotel-like.
“Excellent” – 90 % of criteria met
What our partners say about the certification
„I have to admit that at first I was very sceptical about the judgement of a TÜV examiner regarding our industry. This perception quickly changed and I have seen the audit as a very positive experience. The auditors took their time to get to know and understand our company. Our view on marketing and service was taken just as seriously as the strategy of our company. Throughout the entire process, we experienced an exchange of ideas. This was also reflected in the audit. Nevertheless, all different points of the test procedure were processed, critically commented and included in the evaluation ....
... In the next few years this certification will become an indispensable quality seal just like the German hotel classification for the hotel industry. Saying this, I believe that our industry is still very badly organized compared to international standards. The backlog in Germany is still very high.“
Christopher B. Leikauf
Operations Manager of the Clipper Boardinghouse Hamburg and Berlin
Read the full review in German
"We also wanted to offer our guests a better orientation - so we opted for the certification. The market for serviced apartments is rapidly growing. With the certification we wanted to contribute to transparency. Also, we wanted to give a clear commitment to quality service. With the certificate, we want to stand out clearly from the market of private apartments ....
We were very pleasantly surprised by the variety of criteria to be observed. We were always aware of how complex the issue of a "second home" is for our guests when choosing for the right apartment. Yet, it pleased us very much that we received additional information on the basis of essential standards and selection criteria."
Antonia Utschig
IPG Immobilienprojekt GmbH Frederics-Serviced Apartmentds
Read the full review in German
„We can highly recommend the certification of the boardinghouses. In the growing market for apartments and boardinghouses, such examination helps not only the guest but also each house. The results of the audit were discussed, evaluated and will be strategically implemented during the next one to two years ...
... We benefited from the auditor´s many years of experience. His deep insight into the regular hotel industry as well as his ideas were extremely valuable for us. Our new official status as an AAAA „Superior“ apartment house strengthens our position in the market and gives our customers an immediate impression.“
Silvia Volkmann
Manager ELB-RESIDENCE Appartements Hamburg
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„Travellers who deliberately decide against a hotel and for an apartment, get a selection criterion which makes the decision finding much easier. Not for nothing the „star“ in the hotel industry as an evaluation criterion is here to stay ...
... With this neutral assessment the guest can get a credible and comprehensive rating of the apartments. It is a very positive and important novelty in the apartment and boardinghouse industry. Now there is the opportunity to show the guests that an independent institute extensively evaluates the services of different providers.“
Immanuel Lutz
Managing Director of SCHOENHOUSE APARTMENTS GmbH Berlin
Read the full review in German
Just give us a call!
- Melanie Eifler
- Arne Günther
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