Our certification
Minimum standards for all certified serviced apartments:
- separate living and sleeping area (at least a sitting area in addition to the bed)
- kitchen with cooking facilities, refrigerator and cooking utensils (tableware, cutlery)
- towels and bedding in a hotel-like standard
- washing machine in the house
- AA = Economy
For a little priceAA = Economy
certified apartments for basic demands: The house has a functional furnishing with a basic comfort. The equipment is in good conditions and of a sufficient quality. Functionality is more important than living comfort, the services offered are reduced to a minimum.
“Economy” – 50 % of criteria met
- AAA = Value
No frillsAAA = Value
No frills – certified apartments for standard demands: The house’s overall furnishing and equipment promised good comfort. Optically, the house is appealing. Nonetheless, particular importance is attached more to the functionality than to the decoration and comfort.
“Value” – 65 % of criteria met
- AAAA = Superior
With superior extrasAAAA = Superior
With superior extras – certified apartments for upscale demands: The house’s visual appearance is very pleasant and in good conditions. The apartments are furnished very comfortably. Special attention is devoted to the decoration and cosiness of the house.
“Superior” – 80 % of criteria met
- AAAAA = Excellent
The connoisseur’s treatAAAAA = Excellent
The connoisseur’s treat – certified apartments for highest demands: The house’s furnishing is of a high-quality and promises high to exclusive comfort. The materials, forms as well as technical comfort are well matched. Location and infrastructure of the house meet highest standards. The service is extensive and hotel-like.
“Excellent” – 90 % of criteria met
What does the certification mean for the operator?
Thanks to the certification, not only guests can get a better orientation. Also the houses themselves can benefit:
- The positioning in the market will be much easier.
- Certified serviced apartments can stand out from the competing market, also from the growing number of privately let apartments. The certification is understood complementary to the hotel stars and thus a commitment to the quest for quality within the hotel industry.
- During the certification, the individual apartment house concept will be analyzed and the potential identified. An optimization of internal processes and an increase of the sales income is to be expected.
- The guest satisfaction score is converted into enthusiasm. The expectations of the guests are not only met but exceeded.
- Existing customers are tied to the house, new ones are gained.
The certificate is valid for three years, every year a monitoring-audit takes place. Interested?
We will be happy to provide you with further information. Please contact us.
